What kind of pets do you allow? Do you permit exotic pets?
See breed restriction below. Exotic pets are not permitted.
Restricted Breeds: Akita; Chow Chow; Dalmatians; Doberman Pinschers; German Shepard, Rottweiler; Siberian Husky; Stafford Terrier (Pit Bull) or any mixed breed with the above.
Vet records and a photograph are required.
How many pets may I have?
2 pet limit.
Are there any deposits, special fees, or monthly charges to have a pet?
Pet Deposit:
Small Pet under 30Lbs - $150 Deposit+$200 Non-refundable = $350 Per Pet
Large pet over 30Lbs - $200 Deposit + $400 Non-refundable = $600
$10.00 monthly pet fee per pet
What must I bring with me to tour an apartment?
Photo ID
What are your fees and monthly charges?
App fee $50 per person, Garages $100 and Carports $25 monthly and your monthly apartment rent as listed on the lease agreement.
What are the income and credit qualifications?
3 x month rental rate + good credit, no criminal background and good rental history.
What is acceptable "proof of income" to sign a lease?
Pay stubs, W-2, written and signed employment verification.
What happens if I qualify for an apartment, but my roommate does not?
Would need to find a new roommate or co-signer (making 4 x rent and good credit and criminal background) provided the non-qualified roommate does not have a negative rental background or criminal background.
Is my security deposit totally refundable?
No, see below:
Security Deposits / Admin. Fees:
1 Bedroom: $125 Deposit + $125 Non Refundable Admin Fee = $250
2 Bedroom: $125 Deposit + $175 Non Refundable Admin Fee = $300
3 Bedroom: $175 Deposit + $175 Non Refundable Admin Fee = $350
Each deposit includes 1 remote deposit of $50.00/$25.00 is non-refundable
If I get a job transfer, can I break the lease?
Standard fees apply which include a 60 day written notice, 1 month's rent, 85% reletting fee and any move-out fees related to restoring the apartment to re-rentable condition.
Can I change to a month-to-month lease plan after my first year?
Yes, at market rate + $100 month to month fee.
What utilities are included in my lease?
None.
How long is the term of the lease?
6 thru 14 month’s.
Do you accept leases for short terms?
No
Am I required to have renters insurance?
Yes, with $100,000.00 liability.
Do you offer furnished apartments?
No.
Do you offer corporate apartments?
Available thru Corporate Comforts 915-227-8830
If something needs to be repaired in my apartment, how do I report it?
You may submit a service request by using our website, call the office at (956) 583-4400 or come to the office to have a service request completed.
When is my rent payment due?
First of every month.
What day of the month am I liable for a late charge?
4th day of the month…$75 fee plus $10 per day until paid.
Will you accept electronic payments from my bank?
Yes. You may pay online on the resident portal.
Is there a place where I can pay my rent after office hours?
Yes. You may pay on the resident online portal at theplantationmission.com
There is a person who might be staying with me for a while, is that permitted by the lease?
Yes, 3 consecutive days only…longer time must be approved by Manager.
Do you have reserved parking?
Carports and garages only reserved for a fee.
I have a motorcycle, where can I park it?
In parking lot space.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes
Can I install my satellite dish in my apartment?
No
Do you have cable services?
Cable ready - Direct TV – call 877-913-1734 to connect your service. Deposit may be required. Time Warner Cable is now available.
Does the property have a fitness center?
Yes, open 24 hrs.
Does the property have a swimming pool?
Yes
Does the property offer on-site recycling?
Not at this time…future set up pending.
Are gas grills permitted in your property?
No
Is there any additional storage space available at your property?
No, residents have a storage closet on patio.
Are residents permitted to paint their apartment?
No
Will you accept my delivery packages for me?
Yes, a resident must sign a consent form and pick up package within 3 days or the package will be returned.
Do you have a list of Preferred Employers?
Yes, Mission and Rio Grande Regional Hospitals and Border Patrol. 3% discount. A 3% discount applies towards Government officials, teachers and medical personnel.
Where do I register to Vote?
City Hall
How is your property different from the competition?
• Architectural layouts with upscale finishes
• All appliances + washer and dryer included in apartment home
• Internet cafe lounge
• Resort style pool
• Larger pets accepted
• Friendly on site staff